Lucky55 Terms & Conditions – Terms of Use Platform for Malaysian Players

To register and use Lucky55 services, you must meet the following eligibility requirements:

• You must be 18 years and above at the time of registration. Lucky55 does not accept underage members under any circumstances.
• You must be a individuals registering in their own name – registering under another person's name or a corporate entity without explicit authorisation from Lucky55 is strictly prohibited.
• You must provide accurate and complete information during registration, including your full name, a valid Malaysian phone number, and an active email address.
• Each individual is only permitted to hold one Lucky55 account only. Registering a second or additional account by the same individual, whether using a different name, phone number, email, or IP address, is a serious violation of these terms.
• Lucky55 reserves the right to request identity verification documents at any time – including copies of MyKad, passport, or other supporting documents to verify a member's identity.
• You must agree that your use of the Lucky55 platform is for personal entertainment purposes only – not for commercial purposes, fraud, or any illegal activity.

Lucky55 only accepts deposits via licensed payment methods operating under Malaysian law. Deposits made through foreign or unrecognised payment methods will not be accepted and will be returned.

Deposit methods accepted by Lucky55:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (direct transfer)
• FPX – Internet Banking via Maybank2u, CIMB Clicks, and other major Malaysian banks

The minimum deposit to a Lucky55 account is RM10. There is no maximum deposit limit set for regular members; however, Lucky55 reserves the right to request verification of the source of funds for deposits exceeding a certain threshold, in accordance with our internal risk management procedures.

All deposits are in Malaysian Ringgit (RM) and credited directly to your Lucky55 account within seconds after the transaction is confirmed by the payment provider. If the deposit is not credited within 10 minutes, please contact Lucky55 customer support with proof of your transaction.

Lucky55 is committed to processing member withdrawals promptly and without unnecessary complications. The following withdrawal terms and procedures apply:

• The minimum withdrawal amount from a Lucky55 account is RM30 each transaction.
• Withdrawals may only be made to the payment method that is the same as the deposit method your last – this is a standard security measure to prevent money laundering.
• Withdrawals to eWallets (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) are typically processed within 5 to 15 minutes after the request has been approved.
• Withdrawals via FPX to a bank account may take 1 to 3 business days depending on the receiving bank.
• Before the first withdrawal is approved, Lucky55 may require full identity verification including valid proof of identity documents.
• Lucky55 reserves the right to withdrawal suspension while an investigation is in progress if suspicious activity is detected on the account.

Lucky55 does not charge members any withdrawal fees. However, your eWallet provider or bank may impose their own charges or administrative fees in accordance with their respective policies – this is beyond Lucky55's control.

Lucky55 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated in each promotional offer. The general terms applicable to all Lucky55 bonuses are as follows:

• Each member is only eligible to receive the welcome bonus one time only – it cannot be claimed twice or used by another account.
• All Lucky55 bonuses have wagering requirement that must be met before any withdrawal is permitted. The wagering requirement for each bonus is explicitly stated in the relevant promotional terms.
• Bonuses cannot be used in conjunction with other promotions unless explicitly stated by Lucky55 in the relevant promotion terms.
• Lucky55 reserves the right to withdraw, cancel, or modify the terms of any promotion at any time, with or without prior notice, especially where abuse is detected.
• Any attempt to abuse the Lucky55 bonus system — including the use of multiple accounts, fictitious wagering, or strategies designed to extract bonus value without genuine risk — is a serious violation that may result in the cancellation of all winnings and the closure of the account.
• The 10% weekly cashback offered by Lucky55 is calculated based on net losses within the defined weekly period and is automatically credited with no additional wagering requirements.

Players are encouraged to read the specific terms of each Lucky55 promotion carefully before accepting or using it. Lack of understanding of the terms is not a valid basis for a cancellation appeal.

All games available at Lucky55 – including football betting, live baccarat, slot games, E-Sports, badminton, Virtual Sports and table games – are governed by the respective game rules set by the relevant game providers and Lucky55's supplementary terms.

• Minimum and maximum bet limits for each game are displayed within the game interface on the Lucky55 platform. These limits may vary depending on the game type and membership status.
• All game outcomes that have already been settled are final and irreversible except in cases of verified technical error by the Lucky55 team.
• In the event of a technical disruption occurring while a game is in progress, Lucky55 will void the affected rounds and refunds the total bet amount to the account balance of the member in question.
• Bets placed on sporting events or games that are subsequently found to involve fraud, match-fixing, or result manipulation subject to cancellation by Lucky55 without compensation.
• Lucky55 reserves the right to limit bet sizes, suspend gameplay, or close specific markets at any time based on risk management requirements.

The security of your Lucky55 account is a shared responsibility — Lucky55 protects the platform and your data on the technical side, while you are responsible for keeping your login credentials safe.

• You are solely responsible for keep your Lucky55 account password confidential yours. Do not share your password with anyone, including family members or friends.
• If you suspect your Lucky55 account has been accessed without your authorisation, contact our customer support immediately and change your password immediately.
• Lucky55 will never ask for your password via email, WhatsApp, or any channel outside the platform. Any such request is a fraudulent attempt.
• Any use of your Lucky55 account by another person, whether with or without your knowledge, remains entirely your responsibility.
• Lucky55 uses 256-bit SSL encryption to protect all data and transactions on the platform. Two-factor authentication (2FA) is available and strongly encouraged for all Lucky55 members.

Lucky55 continuously monitors account activity to detect any suspicious or unusual behavior. Accounts showing signs of compromise will be temporarily suspended until identity verification is completed.

Lucky55 is fully committed to responsible gaming. We believe that online entertainment should remain enjoyable and should never become a source of financial or emotional distress for any of our members.

• Lucky55 provides tools daily deposit limits, weekly loss limits, and session time limits which you can set yourself from your account settings at any time.
• Members who feel they need a break can use the temporary self-exclusion which allows their Lucky55 account to be temporarily frozen.
• Lucky55 does not accept registrations or deposits from individuals who have subject to a gambling prohibition order by any authority or supporting body.
• We encourage all Lucky55 members to playing only with money they can afford to lose – not money needed for essential expenses or debts.

If you or someone you know is experiencing gambling-related issues, Lucky55 encourages you to seek professional help immediately. More information is available on the Responsible Gaming ours.

Lucky55 reserves the right to suspend, restrict, or close any member account without prior notice should any of the following situations arise:

• Registration with false, incomplete, or misleading information including name, age, or payment details.
• Usage multiple accounts by the same individual to claim bonus benefits or circumvent betting limits.
• Evidence or suspicion of fraud, money laundering or other unlawful financial activities.
• Manipulation or exploitation technical bugs or system errors to obtain winnings unlawfully.
• Violation of any part of these Lucky55 terms and conditions.
• Upon request Malaysian authorities or the relevant regulatory authority.

If an account is closed for any of the reasons listed above, Lucky55 reserves the right to withhold all or part of the account balance involved in the violating activity. Members who are dissatisfied with this decision may submit a written appeal to the Lucky55 team within 30 days of the closure notice.

Members who wish to voluntarily close their Lucky55 account may contact our customer support to request account closure. Any valid remaining balance will be refunded upon completion of the verification process.

All content on the Lucky55 platform – including logos, designs, text, graphics, icons, images, audio clips, software, and source code – is the exclusive property of Lucky55 or its licensors and is protected under Malaysian and international copyright law.

• You not permitted to copy, distribute, modify, republish, or commercially exploit any portion of Lucky55 content without prior written consent.
• The Lucky55 name, logo, and related brand assets are trademarks that are protected. Unauthorised use constitutes a violation of the law.
• Game content from providers such as Pragmatic Play, PG Soft, Habanero and others available at Lucky55 is the intellectual property of the respective provider and subject to their respective licensing.

Lucky55 is not liable for any direct, indirect, consequential, or punitive loss or damage arising from the use of our platform, including but not limited to:

• Financial losses arising from game or betting results that are unfavorable.
• Service disruptions caused by technical issues beyond Lucky55's control, including internet disruptions, server outages, or third-party payment provider failures.
• Losses caused by account compromise resulting from the member's own negligence, including sharing your password or ignoring security warnings.
• Any financial or personal decisions made based on information within the Lucky55 platform.

In all circumstances, Lucky55's maximum liability to any member is limited to the total amount deposited by that member within the 30 days preceding the claim.

Lucky55 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. Any amendments will take effect immediately upon being posted on this page.

Lucky55 will endeavour to notify members of significant amendments via in-platform notifications or the email registered to the account. However, it remains the members' responsibility to review this terms and conditions page regularly to ensure they are always aware of the latest applicable version.

Continued use of the Lucky55 platform after any amendments to the terms take effect will be considered full acceptance of the revised terms.

These Lucky55 terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these terms or the use of the Lucky55 platform shall be subject to the exclusive jurisdiction of the Malaysian courts.

Lucky55 operates in full compliance with all applicable laws and regulations in Malaysia, including the Personal Data Protection Act (PDPA) 2010 regarding the handling of members' personal data. For more information on how Lucky55 handles your personal data, please refer to Privacy Policy our detailed terms.